17

Stabilizing work schedules in a call centre: Expected and unexpected results

Year:
2006
Language:
english
File:
PDF, 1.51 MB
english, 2006
19

Cross-training policies for team cost and robustness

Year:
2017
Language:
english
File:
PDF, 388 KB
english, 2017
20

Staffing policies of leading professional service firms

Year:
2019
Language:
english
File:
PDF, 395 KB
english, 2019